Shipping Methods

We are committed to delivering your orders in the most efficient and timely manner. Currently, we offer the following shipping method:

Standard Shipping: Our standard shipping option ensures reliable and economical delivery for all orders.

Shipping Rates

Our shipping rates are determined based on the destination country and the weight of the cargo. The shipping cost will be automatically calculated at checkout based on these factors. We strive to offer competitive shipping rates to provide value for our customers.

Processing Time

Orders are processed within 2 business days. Please note that orders are not shipped or delivered on weekends or holidays. In case of high order volumes, processing times may be slightly extended, but we will notify you of any significant delays.

Shipping Time

The estimated delivery time for orders is as follows:

Standard Shipping:

Typically delivered within 7 working days on average. Please note that delivery times may vary depending on the destination and unforeseen circumstances such as weather conditions, customs delays, or carrier issues.

Shipping Destinations

We proudly offer worldwide shipping. No matter where you are located, we can deliver your order to you. If you have any concerns or special requests regarding shipping to specific countries or regions, please contact our customer service team.

Shipping Carriers

We are dealing with our leading shipping partner USAKARGO for reliable shipping and ensuring your order arrives safely and on time. They have
With the basic transport partnership:

Ups
FedEx
DHL

Order Tracking

We provide tracking information for all orders to give you peace of mind and allow you to monitor the progress of your shipment. Once your order has been shipped, you will receive an email with the tracking number and a link to track your package.

Shipping Restrictions

We have no restrictions on shipping any of our products to any locations. All items available for purchase on our website can be shipped internationally without any limitations.

Customs, Duties, and Taxes

For international orders, please be aware that customs, duties, and taxes may apply depending on the destination country’s regulations. These fees are not included in our shipping rates and must be paid by the recipient of the shipment. We recommend checking with your local customs office for detailed information on these charges.

Lost, Damaged, or Stolen Packages

Customer satisfaction is our priority. If your package is lost, damaged, or stolen, please contact our customer service team immediately. We will work closely with the shipping carrier to resolve the issue as quickly as possible. Depending on the situation, we may offer a replacement or a refund.

Return Shipping

If you need to return an item due to an error on our part (e.g., wrong item shipped, defective product), we will cover the cost of return shipping. Please contact our customer service team to arrange for a return or exchange. For returns not caused by our error, the customer is responsible for the return shipping costs.

Additional Information

We are committed to providing excellent service and support to our customers. If you have any further questions, concerns, or special requests regarding shipping, please do not hesitate to contact our customer service team at info@gorgeoulass.com. We are here to assist you and ensure a smooth and pleasant shopping experience.